DD Market

Policies

Our Privacy Policy

Last updated: September 14th 2026

DD Market Staff (“we,” “us”) respect your privacy. This policy explains what we collect, why, and what we do with it.

What we collect

When you use the Market, we collect:

  • Account info: name, email address, and password (stored encrypted)
  • Order info: what you bought and when
  • Payment info: handled by your processor, we never see or store your credit card details
  • Newsletter info: if you sign up for our newsletter, your email address, the date you signed up, and where you signed up from (a form on our site, a checkbox at checkout, your account registration, or a signup form we host on another site)
  • Technical info: your IP address, browser type, and pages you visit, via standard server logs
  • Anything you submit: comments, support messages, etc.

For vendors, we additionally store the materials they’ve uploaded for the Market.

How We Use It

  • To run the Market: create your account, process your order, deliver downloads, and provide support
  • To communicate with you about your account, order, or the Market itself
  • To send you our newsletter, but only if you have signed up and confirmed your subscription
  • To keep the site secure (e.g. block abuse, debug issues)
  • To comply with legal requirements (tax records, etc.)

We don’t sell your data. We don’t share it for advertising. We don’t run targeted ads.

Newsletter and Email

Our newsletter is opt-in. You will only receive it if you sign up and then confirm by clicking a link in a confirmation email we send you. This is called double opt-in, and it means we never add anyone to the list who did not ask for it.

You can sign up through a form on this site, a checkbox at checkout, your account registration, or a signup form we host on other websites. When you submit any of these forms, we record your email address and, briefly, your IP address. The IP address is used only to prevent spam and abuse of the signup forms, and it is not kept as part of your subscription.

Every newsletter we send includes an unsubscribe link. You can unsubscribe at any time, and doing so removes you from the list. If you sign up but never confirm, we delete the unconfirmed request automatically after a short period.

Newsletters and other emails from us, such as account confirmations and password resets, are sent through Postmark. See the “Who Else Sees Your Data” section below.

Who Else Sees Your Data

Third-party services we use to run the Market:

  • Payment Processors: process your payment. Privacy policies differ depending on the one you select at checkout. Please refer to the processor you have used or are thinking of using for their specific privacy policies.
  • Postmark: sends our emails, including transactional emails (account confirmations, password resets) and newsletter emails. Their privacy policy: https://postmarkapp.com/privacy-policy
  • NearlyFreeSpeech.NET: hosts our website. Their privacy policy: https://www.nearlyfreespeech.net/about/privacy

These services only see the minimum data they need to do their job.

Cookies

We use cookies to:

  • Keep you logged in
  • Remember your cart
  • Improve site performance

You can disable cookies in your browser settings, but parts of the Market won’t work without them.

Your Rights

You can:

  • View and update your account info at any time by logging in
  • Unsubscribe from the newsletter at any time using the link in any newsletter email
  • Request a copy of your data
  • Request that we delete your account and associated data

To make a request, email us at staff[at]ddmarket.online. We’ll respond within 30 days.

If you’re in the EU, UK, or California, you have additional rights under GDPR, UK-GDPR, and CCPA respectively. Contact us if you want to exercise them.

Data Retention

We wipe data automatically after each market has concluded. If you ask us to delete your account before that period, we will remove your personal data within one week, except for what we are legally required to keep or need to preserve the functionality of the website.

Newsletter subscriptions are the exception: they last until you unsubscribe, so you stay subscribed from one market to the next unless you opt out. Unconfirmed signups are deleted automatically after a short period.

Adults Only

The Market is intended for users 18 and older or otherwise an adult in their jurisdiction. If we learn a user is not an adult, we will close the account and delete the data.

Changes

We may update this policy occasionally. Changes take effect when posted. Significant changes will be announced via email or a notice on the site.

Contact

Privacy questions? Email us at staff[at]ddmarket.online.